PREAMBLE

These General Terms and Conditions of Sale (hereinafter referred to as "GTCS") are concluded exclusively between (1) the company REEMAKE IT, registered with the RCS 980 653 828, whose registered office is located at 229 RUE SAINT HONORÉ, 75001 PARIS, in its capacity as publisher of the REEMAKE IT website, a clothing sales service, the exclusive holder of the license to use the REEMAKE IT brand on the web (hereinafter referred to as the "website") and (2) any person making a purchase on the REEMAKE IT website (hereinafter referred to as the "Customer").

The Customer hereby formally declares that he/she is a private individual, not a professional or merchant, that he/she is of legal age or has parental authorisation and that he/she has full legal capacity to contract and place an order online on the REEMAKE IT site (hereinafter, the site).

The Customer and REEMAKE IT agree that their relationship is governed exclusively by these General Terms and Conditions of Sale.
In this respect, the Customer acknowledges that any validated order implies irrevocable acceptance of these General Terms and Conditions of Sale. This validation by the Customer, combined with the authentication and non-repudiation procedure and the protection of message integrity, constitutes the manifestation of the unequivocal will of the Parties, who are thus deemed to be signatories to the distance selling contract.

REEMAKE IT reserves the right to adapt or modify these General Terms and Conditions of Sale at any time. Each order will be deemed to have been placed in accordance with the terms and conditions in force on the date it is placed on the REEMAKE IT website, the date on which the terms and conditions are placed online being deemed the effective date.

For any question relating to an online purchase, the Customer can contact REEMAKE IT Customer Service
- Or directly on the site, using the contact forms by accessing your personal space in the "My Account" section,
- Or by e-mail to the following address: support@reemakeit.com

ARTICLE 1. VALIDATION OF THE ORDER ON THE REEMAKE IT WEBSITE

To place an order on the REEMAKE IT site, the Customer will be guided through the following steps:
- Selection of products on the site in the "Basket",
- Choice, when offered, of delivery method for products displayed in the "basket",
- Presentation of the order summary, which can be modified, and its total price,
- Choice of payment method,
- An order validation email is sent to the Customer confirming that the order has been registered after payment has been accepted.

The order validation email sent to the Customer confirms REEMAKE IT's acceptance of the Customer's order, and confirms the formation of the sales contract between the Parties.

ARTICLE 2. VALIDITY OF OFFERS - AVAILABILITY OF PRODUCTS

The products displayed on the REEMAKE IT website at a given time are in principle deemed to be available in stock at that time, except in the case of a time-limited offer as part of a specific operation expressly mentioned as such on the product page.

This a priori availability is checked after the order has been accepted for payment and is confirmed by the dispatch email sent by REEMAKE IT.
In the event of unavailability of one or more products, REEMAKE IT undertakes either to offer the Customer a new delivery date for the product(s) ordered or to reimburse the Customer by re-crediting the means of payment used at the time of purchase, within 15 calendar days of payment of the order. If a technical event prevents the re-crediting of the means of payment used, REEMAKE IT will propose to the Customer to issue a bank cheque payable to the Customer and send it by post to the billing address provided.

Product offers and prices are deemed to be those displayed at the checkout represented by the "CART" page of the REEMAKE IT website. Thus, only the price indicated on this page, corresponding to that invoiced to the Customer at the time of the order, is authentic and binding on REEMAKE IT from a contractual point of view. Consequently, REEMAKE IT cannot be held responsible for any typographical error on any other page likely to intervene on graphic and/or promotional elements within the site.

ARTICLE 3: PRICES

The prices displayed on the REEMAKE IT website are expressed in euros (€) and are public prices including all charges as they may be applicable in mainland France on the date of consultation of said offers. The VAT applied is that in force on the date the order is placed. Specific taxes, other than VAT, applicable according to regulations (for example the furniture ecotax or the participation ecotax), are only indicated on the basket page, which is the only authentic page as indicated in the last paragraph of article 2 above.

All product prices displayed on the REEMAKE IT website exclude shipping costs or any other accessory service. They only include the price of the product itself, as described, as well as its packaging.

REEMAKE IT reserves the right to modify its prices at any time but undertakes to apply the prices displayed at the time the order is placed, subject to availability on that date.

Products remain the property of REEMAKE IT until full payment has been received.

ARTICLE 4: PAYMENT

4.1 PAYMENT TERMS

Regardless of the method of payment chosen from among those accepted on our site, orders will only be deemed to have been registered once payment has been validated or received.
Thus, until the payment is validated by the intermediary chosen by the consumer, the order cannot be prepared by REEMAKE IT.

4.1.1 Cash payment by credit card

Payment can be made by the following credit cards: Carte Bleue, VISA, MASTERCARD and MAESTRO.
The Customer can consult the General Terms and Conditions of Sale and Use for each of these bank cards on our partners' websites.
The choice of one of these payment cards implies tacit acceptance of the general terms and conditions of sale and use of the said partners.
We invite our customers to refer to them, as REEMAKE IT cannot be held responsible for the conditions set by these independent partners.

Online payment by credit card is perfectly secure, and allows you to enter your card number, expiry date and security code in the spaces provided in complete confidence. Credit card details are encrypted using SSL (Secure Socket Layer) protocol and are never sent unencrypted over the network. Payment is made directly to the bank. REEMAKE IT has no access to these details and cannot store them on its servers. This is why they are requested again for each new transaction on our site.

4.1.2 Cash payment by PayPal

Payments by PayPal are accepted on the REEMAKE IT website and are made through the partner in question and in accordance with its own general terms and conditions of sale and use of its services.
Choosing this payment option implies tacit acceptance of the Partner's general terms and conditions of sale and use.
We invite our customers to refer to them, as REEMAKE IT cannot be held responsible for the conditions set by these independent partners.
PayPal terms and conditions of sale and use

4.1.3 Payment in instalments

Payment in 3 or 4 instalments without charge is also possible with Klarna. By clicking on the payment button you accept Klarna's General Terms and Conditions of Use and you confirm that you have read Klarna's Privacy Policy.
If you need to, you can write to Klarna via chat or by telephone (see www.Klarna.com for more information).

4.2 COMBATING FRAUD

REEMAKE IT reserves the right to check the validity of the payment, before dispatching the order, by any means it deems necessary (in particular proof of identity, proof of address, etc.).

4.3 PAYMENT INCIDENT

REEMAKE IT reserves the right to refuse to make a delivery or to honour an order from a Customer who has not fully or partially settled a previous order or with whom a payment dispute is in progress. In the event of fraud, REEMAKE IT reserves the right to deregister any member without notice or compensation.

ARTICLE 5: DELIVERY

5.1 ORDER PREPARATION TIMES

As all products sold by REEMAKE IT are deemed to be available in stock, orders are prepared in the days following the registration of the order within the meaning of these GTC. All orders are processed by our teams as quickly as possible and we cannot reduce or extend delivery times. It is therefore not possible to choose the date or time of delivery.

The product ordered will be delivered to the address shown on the order form and recorded as the "delivery" address.
In the event of a data entry error, in particular an incorrect or incomplete delivery address, REEMAKE IT cannot be held responsible for the consequences in terms of delay or impossibility of delivery. All costs related to the reshipment of products following a data entry error by the Customer will be the sole responsibility of the Customer.

5.2 DELIVERY TIMES FOR ORDERS

REEMAKE IT reserves the right to choose the mode of transport, of which the Customer declares that he is aware and accepts.

Delivery times may not exceed 30 working days after the date on which payment is validated by the Customer (date on which the order is registered).

Delivery times cannot be guaranteed in the event of force majeure, as defined by law and jurisprudence. Delivery times do not take into account any procedures for checking the Customer's payment which may delay the dispatch of the order (see the provisions of article 4.2).
The delivery times stated run from the time the order is registered. The expected delivery date is indicated when the order is placed and on each of our product sheets. This time is an average time corresponding to the service used. In the event of absence, the Customer will be responsible for collecting the product from the relevant departments.

5.3 DELIVERY TRACKING

The Customer can track his order at any time using the order number provided in the email formally registering his order, in his "My Account" space on the REEMAKE IT website.

This area allows you to track your order and its status, including dispatch and delivery, for each planned mode of transport.

It is reminded that all communication between the Customer and the REEMAKE IT site is essentially carried out through email exchanges, it is essential that the Customer provides REEMAKE IT with a valid and regularly updated email address. Failing this, REEMAKE IT cannot be held responsible for the consequences resulting from the communication of an erroneous or non-updated email address.

5.4 DELIVERY ZONES

REEMAKE IT delivers worldwide.

5.5 SPECIAL DELIVERY TERMS AND CONDITIONS

Delivery methods for REEMAKE IT products are established by REEMAKE IT and depend on their acceptance in postal volumes.

At the end of the transport validation and before the payment of the order, the REEMAKE IT website will display a summary of the order by mode of transport.

When the order has been duly prepared and is ready for dispatch, the Customer will receive an email concerning the dispatch of each part of the order by the agreed mode of transport.

⇒ Delivery by Colissimo :
Please note that you will be asked for a signature upon delivery of your package. Our carrier delivers orders Monday to Saturday, and will make two delivery attempts. If the second attempt ends in failure, a notice will be left in your mailbox. Your order will be collected from the nearest post office where you must collect your package upon presentation of an identity document. (Attention: the colissimo will remain 15 days in this post office before being returned to its sender )
Once the order has been placed, it is no longer possible to change the shipping address.

5.6 DELIVERY RATES

The cost of delivery varies depending on the country of destination (see prices below).
• For deliveries in France: €14.00
• For deliveries in Europe: €24.00
• For international deliveries outside the European Union: €35.00

ARTICLE 6: RIGHT OF WITHDRAWAL

6.1. CONDITIONS FOR EXERCISE OF THE RIGHT OF WITHDRAWAL

⇒ Deadline
In accordance with the provisions of article L. 121-21 of the Consumer Code, the Customer has a period of 14 calendar days to exercise their right of withdrawal, without needing to provide any reason. The deadline runs from the day following the day of receipt of the order.
In the case of an order for several goods delivered separately or in the case of an order for a good made up of lots or multiple pieces whose delivery is spread over a defined period, the period runs from receipt of the last good or batch or the last piece.

⇒ Exercise of the right of withdrawal
To exercise his right of withdrawal, the Customer must inform REEMAKE IT of his decision by sending him an e-mail, before the expiry of the aforementioned 14-day period.
Returns are free and covered by REEMAKE IT for any exchange.
Returns are the responsibility of the customer for any refund.

⇒ Condition relating to the condition of the product
To exercise this right of withdrawal, the returned product must be returned in a condition allowing it to be put back on sale immediately. The product must therefore be returned in its new condition, provided with all the instructions, documents and various accessories with which it was delivered and in its original packaging. REEMAKE IT reserves the right to refuse reimbursement of the product if all of these conditions are not met.

The foregoing does not affect your rights relating to Products presenting manufacturing defects or not corresponding to their description.

⇒ Reimbursement terms
Upon receipt of the returned Product for which a refund is requested, we will inspect the Product to verify that it meets the conditions defined in article 6.1 above. Subject to compliance with these conditions, a refund will be made.
Le remboursement sera effectué en utilisant le même mode de paiement que celui utilisé lors de l’achat et dans la même devise.

Return costs are expressly the responsibility of the Customer for any reimbursement, who acknowledges and accepts this by adhering to these General Conditions of Sale.

ARTICLE 7: After-sales service

Apart from the commercial or legal guarantee, the Customer always has the possibility of contacting REEMAKE IT Customer Service to answer questions relating to the use of a product or its maintenance methods.

ARTICLE 8: INTELLECTUAL PROPERTY

All elements of the REEMAKE IT site, whether visual or audio, including the brand, logo, texts, photos, videos and domain name, are protected by copyright, trademark law or patents. The Publisher of the REEMAKE IT site holds an exclusive license and exploitation contract granted by their owner. As such, and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different or even more restrictive provisions of the Intellectual Property Code.
Any total or partial reproduction of the REEMAKE IT site or any of its audio, visual or text content is strictly prohibited without express prior written agreement.

ARTICLE 9: RESPONSIBILITY

For all stages of access to the site, the ordering process, delivery, customer service or subsequent services, REEMAKE IT only supports an obligation of means. Consequently, REEMAKE IT cannot be held liable for any inconveniences or damages inherent in the use of the internet network, in particular a break in service, an external intrusion or the presence of computer viruses, or any event qualified as force majeure. , in accordance with case law.
Furthermore, REEMAKE IT cannot be held responsible in the event that the order does not succeed or if it is prevented from respecting any of its obligations due to a case of force majeure within the meaning of case law, and in particular in the event of bad weather preventing delivery of the order.

ARTICLE 10: INTEGRALITY

In the event that one of the clauses of this contract is declared void by a change in legislation, regulation or by a court decision, this will in no way affect the validity and compliance with all the other provisions hereof. Terms of Sales.

ARTICLE 11: DURATION

These General Terms and Conditions apply for the entire duration of the online availability of the services and products offered by REEMAKE IT.

ARTICLE 12: PROOF

Computerized records, kept in the computer systems of REEMAKE IT and its partners under reasonable security conditions, will be considered as proof of communications, orders and payments made between the Parties.

ARTICLE 13: CONSERVATION AND ARCHIVING OF TRANSACTIONS

The archiving of purchase orders and invoices is carried out on a reliable and durable medium so as to correspond to a faithful and durable copy in accordance with article 1348 of the Civil Code.

ARTICLE 14: DISPUTES

These conditions are subject to French law.
In the event of a dispute, REEMAKE IT and the Customer will attempt to resolve it amicably, within the framework of either a conventional mediation procedure or any other alternative method of dispute resolution. In the event of failure of the transaction, only the French courts will have jurisdiction.

ARTICLE 15: REEMAKE IT CUSTOMER SERVICE

For any information or questions, REEMAKE IT Customer Service is available to the Customer:

– Electronically via the contact form, after connecting to the “My Account” area.
For any subsequent electronic correspondence, and in order to facilitate and accelerate the processing of requests, you should use the email address used for the Customer account.
– Or finally by mail to the following address: support@reemakeit.com

Google Analytics

The REEMAKE IT Company reserves the right to monitor the use of the Site by the visitor using the website analysis service called Google Analytics provided by the Company Google Inc. The Google Analytics system uses cookies (see paragraph below). above).
The data thus generated by cookies concerning the use of the Site by the user (including the connection IP address) will be transmitted and stored by the Company Google Inc on servers located in the United States. This data will be used for the purpose of evaluating the use of the Site, compiling reports on the activity of the Site for the REEMAKE IT Company and providing other services relating to the activity of the Site and the use of the Internet network.

Google Inc. may communicate this data to third parties in the event of a legal obligation or when these third parties process this data on its behalf, including in particular the publisher of this site. Google Inc. will not combine the visitor's IP address with any other data it may hold. The visitor has the possibility to deactivate the use of cookies by selecting the appropriate settings of his browser. However, such deactivation could prevent the use of certain functionalities, pages and/or spaces of the Site which the visitor expressly declares to accept. By using the Site, the visitor expressly consents to the processing of his personal data by the Company Google Inc under the conditions and for the purposes described above. »

ANNEX: MODEL WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract)

To the attention of REEMAKE IT

I/We (*) hereby notify (*) my/our (*) withdrawal from the contract relating to the sale of the goods (*)/for the provision of services (*) below:

– Name of the property:

– Property reference:

- Order number :

– Ordered on (*)/ received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Email address used for the customer account of the consumer(s):

– Signature of the consumer(s) (only if this form is notified on paper)

– Date

* Cross out the unnecessary entry at the bottom of the form